Home / Guided setup Guided setup

Set up with an Artek engineer. Not a project.

Your DBA and gateway admin handle the prerequisites. Then an Artek engineer joins your engineer to install Artekis, draft the context model from your tag tree, run your first reports, and show your supervisors how to ask. The four hours this takes are included in the license.

Before the session

Prerequisites

  • Ignition 8.3.4 or later with Perspective
  • A database with Artekis’s tables, applied by your DBA from the script we send, and a gateway connection to it
  • A model key in the gateway’s Secret Provider, or the address of a model on your own network
  • The license or the trial
  • An alarm journal holding the alarm history you want reviewed
In the session

What we do together

  • Install the module and the views pack
  • Draft the context model from your tag tree and review it with your engineer
  • Set the schedules for Alarm Health, Anomaly Watch and Gateway Health, and where results go
  • Run Alarm Health and walk through the first findings
  • Check the Status page until every setup step is green
  • Sit with your supervisors and work through their real questions in the Ask panel, so they leave knowing what it answers well
After the session

What you have

Questions

Common questions

Do we have to set aside a week?+

No. The prerequisites are short tasks for your DBA and gateway admin, and the setup itself is one remote session with your engineer.

Can we set it up ourselves?+

Yes. The administrator’s manual covers every step, and the gateway’s Status page shows a checklist of what is done and what is missing. Guided setup is for teams that would rather do it with an engineer who has done it before.

What does it cost?+

Nothing beyond the license. Four hours of an Artek engineer’s time are included in the $7,000 per-gateway license, and most teams use them across two or three remote sessions in the first two weeks. The model calls during setup cost cents on your own key.

What if the first report does not find much?+

Then the report says so. Every finding carries its evidence, so a short list is a result you can rely on too.

Next step

Ready to run it on your own alarms? Get in touch.

We will confirm the prerequisites with you and set a time for the session.

Contact us →